Privacy Policy

1. Information We Collect

Depending on how you interact with Bangladesh Coffee Academy, we may collect information such as:

• Name
• Email address
• Phone number
• Course registration information
• Billing or payment-related information
• Information you provide when contacting us
• Information related to your use of our website

We only collect information that is reasonably necessary for providing our courses, products, services, communication and website functionality.

2. How We Use Your Information

We may use your information to:

• Process course registrations and inquiries
• Process orders and related transactions
• Provide customer support
• Communicate course, order or service updates
• Improve our website, courses and services
• Maintain website security
• Respond to your requests and questions

We do not use personal information for purposes unrelated to the services described in this Privacy Policy unless permitted or required by applicable law.

3. Cookies and Tracking Technologies

• Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better user experience.
• Cookies may help us remember certain preferences and understand how visitors interact with our website.
• You can manage or disable cookies through your browser settings. However, some website features may not function properly when cookies are disabled.

4. Payment Information

• When you make a payment through our website or a third-party payment service, payment information may be processed by the relevant payment provider(Bkash, Nagad).
• Bangladesh Coffee Academy does not need to store complete payment card information when the transaction is handled by an authorized third-party payment provider.

5. Third-Party Services

We may use trusted third-party services to support website functionality, analytics, payments, communication or other business operations. These third-party providers may process information according to their own privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or loss. However, no internet-based system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes and meeting applicable obligations.

8. Your Privacy Rights

Depending on applicable laws, you may have rights concerning your personal information, including requesting access to, correction of, or removal of certain information. You may contact Bangladesh Coffee Academy through our official communication channels to make a privacy-related request.

9. External Links

Our website may contain links to third-party websites or services.

Bangladesh Coffee Academy is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of third-party websites before providing personal information.

10. Policy Updates

Bangladesh Coffee Academy may update this Privacy Policy from time to time to reflect changes to our services, website functionality, privacy practices or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how your information is handled, please contact Bangladesh Coffee Academy through our official communication channels.

Bangladesh Coffee Academy
L58/1, Middle Badda, Dhaka, Bangladesh
Website: www.bangladeshcoffeeacademy.com
Email: bangladeshcoffeeacademy@gmail.com
Phone: 01886-656401, 01779-484448